Quote your trip
How do we assist you
during your trip?
Your peace of mind starts here. With Asteroid Assistance, you have immediate assistance without complications at any destination. From the moment you purchase your plan, to the resolution of any unforeseen event, we are ready to help you at every step of your journey.
In case of medical emergency
If you need assistance at your destination
If you have unexpected changes
If you need urgent attention
Why choose Asteroid Assistance?
Real human support
Asteroid Assistance. Real assistance. Human attention 24/7.
Real human support
Your peace of mind is our priority. With Asteroid Assistance, you'll always speak with travel assistance experts, ready to help you in any situation, in any language, at any time.
Immediate reimbursements
If you need a reimbursement, don't wait weeks. With Asteroid Assistance, your request is handled quickly and without complicated procedures. Travel with the certainty that you'll recover your money when you need it most.
Global coverage
More than 100,000 medical providers in 192 countries. From wherever you are, you'll have access to first-level hospitals, certified specialists and immediate assistance without barriers.
Medical coverage
Comprehensive medical attention, without hidden costs. From consultations to hospitalization and emergency transfers, with coverage for COVID-19 and chronic or pre-existing conditions.
162
Countries under our coverage
100K+
Medical providers of excellent quality
99%
Customer satisfaction rate
24/7
Support available 365 days
How does my coverage
work when I'm
traveling?
Getting your assistance with Asteroid Assistance is simple and hassle-free. Discover how we support you at every stage of your trip, from choosing your plan to assistance at any destination in the world.
Find Your Ideal Assistance Plan
Every traveler is different, and at Asteroid Assistance we understand that. That's why we offer plans designed for every need and destination. Choose the ideal coverage and enjoy your trip with the peace of mind of being accompanied at all times.
Basic Plan
30K
Coverage for short trips in Latin America with essential medical assistance and support.
View Basic PlanStandard Plan
50K
Ideal for tourists and business travelers seeking medical coverage and extra assistance.
View Standard PlanSuperior Plan
100K
For frequent travelers and digital nomads who need global medical assistance.
View Superior PlanPrime Plan
150K
Premium coverage with VIP access and unlimited assistance anywhere in the world.
View Prime PlanHow was your experience?
Tell us on Trustpilot
Need help choosing
your Coverage
Plan?
Our team is ready to advise you and find the ideal option for your trip. Contact us and travel with the peace of mind of being protected at all times.
We have answers to your questions
- Contact Asteroid Assistance through our 24/7 line* or WhatsApp.
- Provide your location and symptoms to be directed to the nearest medical center within our network of affiliated hospitals.
- Receive care without upfront payments – We handle the management directly with the hospital.
- If you require medical transfer or evacuation, our team will coordinate the entire process to ensure your safety.
- Compensation for additional expenses (accommodation, transportation and meals) if the flight is delayed more than 12 hours.
- Reimbursement for trip cancellation if you cannot travel due to illness, family emergency or other covered causes.
- Reprogramming and assistance with itinerary changes, ensuring you reach your destination without complications.
- Location service: Tracking of luggage with airlines and local authorities.
- Compensation for definitive loss: If the airline declares the luggage as non-recoverable, you receive compensation according to your contracted plan.
- Reimbursement for luggage delay: If your suitcase takes more than 6 hours to arrive, we reimburse essential item expenses.
- Medical care in emergencies derived from pre-existing conditions.
- Hospitalization and treatment in case of COVID-19 complications.
- Diagnostic tests and monitoring if you present symptoms during your trip.
- Coverage extension in mandatory medical quarantine if you cannot return home.
- Direct call to our international assistance center 24/7 at +1 (786) 267 0040.
- WhatsApp for immediate assistance and quick response.
- Email for scheduled medical consultations or second opinions.
- Direct access to our network of hospitals and medical providers.
Subscribe and receive in your email everything you need to travel with peace of mind.
Enter your details and don't miss any of our promotions