Discover all the benefits designed to protect you at every stage of your journey: from medical emergencies to baggage, with 24/7 assistance wherever you are.
Coverage Benefits Asteroid Assistance
Medical care in hospitals and clinics worldwide.
General and emergency consultations with certified specialists.
Hospitalization for serious emergencies, including COVID-19 complications.
Emergency dental treatments for infections or severe pain.
Reimbursement for medications prescribed in emergencies.
COVID-19 tests and monitoring if symptoms are present.
What does this medical coverage include?
Traveling with peace of mind means being prepared for any unexpected event. With Asteroid Assistance, you gain access to high-quality medical care without worrying about unexpected expenses, including comprehensive COVID-19 coverage. From consultations and diagnostic tests to hospitalizations and treatments, our plans are designed for every type of traveler:
Basic Plan (USD 30K) for travelers seeking basic protection.
Standard Plan (USD 50K) for more comprehensive hospital coverage.
Superior Plan (USD 100K) and Prime Plan (USD 150K) for those who want maximum security without limits.
No matter your destination, Asteroid Assistance gives you peace of mind with real-time medical support.
1. Medical, Dental and Hospital Expenses – Includes COVID-19
Emergency dental treatments to relieve acute pain or severe infections.
Temporary restoration of teeth damaged by accidents.
Consultation with specialists in certified dental clinics.
Reimbursement of prescribed medications for oral infections.
What does this dental assistance cover?
A dental emergency during travel can become a painful and uncomfortable experience. From a severe infection to a fractured tooth, having immediate dental assistance is essential to avoid major complications.
Asteroid Assistance includes emergency dental coverage in its Basic (USD 30K), Standard (USD 50K), Superior (USD 100K), and Prime (USD 150K) plans, ensuring specialized care anywhere in the world.
2. Emergency Dental Expenses
3. Medical and Hospital Expenses for Chronic or Pre-existing Conditions
Medical and hospital care in case of complications.
Coverage for obstetric emergencies up to week 26 or 32.
Emergency ultrasounds and diagnostic tests.
Medical evacuation in case of severe risk.
What does this maternity assistance cover?
Traveling while pregnant requires planning and safety. Asteroid Assistance protects your well-being and your baby's, ensuring medical care in case of emergency.
This coverage is included in the Basic (USD 30K), Standard (USD 50K), Superior (USD 100K), and Prime (USD 150K) plans, with coverage amounts adjusted to different medical needs.
4. Medical and Hospital Expenses for Pregnant Women
(Up to 40 years old and 26 weeks pregnant)
5. Medical and Hospital Expenses for Sports Practice – Amateur Sports
6. Prescription Medication Expenses
7. Medical Recovery in Hotel
Ground ambulance transportation in case of emergency.
Air medical transport for critical situations.
Coordination with hospitals and specialized centers.
Medical supervision during transfer if necessary.
What does this coverage include?
When a traveler faces a medical emergency, it is crucial to ensure safe transportation to a suitable health center. Asteroid Assistance offers medical transport coverage, ensuring fast and efficient care in critical situations.
This coverage is available in the Basic Plan (USD 30K), Standard Plan (USD 50K), Superior Plan (USD 100K), and Prime Plan (USD 150K), with protection for medical transport depending on the severity of the case.
1. Medical Transport
Return airfare for minors under 18 and adults over 65.
Travel logistics coordination with an escort if necessary.
Priority assistance for rescheduling flights.
Airport support and transfer services to the home.
What does this assistance cover?
If during a trip you suffer a medical emergency that prevents your scheduled return, your companions shouldn't be left unprotected. Asteroid Assistance covers the return expenses of minors and seniors to ensure their safety and well-being.
This coverage is included in the Basic (USD 30K), Standard (USD 50K), Superior (USD 100K), and Prime (USD 150K) plans, ensuring protection for your loved ones in case of unforeseen events.
2. Return of Companions, Including Minors and Seniors
Hotel accommodation expenses for a companion.
Coordination with hotels near the hospital.
Extended stay if hospitalization is prolonged.
Logistical support for transportation and meals.
What does this assistance cover?
If you are hospitalized during your trip, a companion may need to stay nearby to support you.
Asteroid Assistance covers hotel accommodation costs so that you are not alone during difficult times.
This coverage is included in the Basic (USD 30K), Standard (USD 50K), Superior (USD 100K), and Prime (USD 150K) plans, ensuring accommodation for a family member or travel companion.
3. Companion Accommodation
Medical evacuation via air or ground ambulance, depending on urgency.
Medical equipment and specialized personnel during transport.
Coordination with destination hospitals for immediate admission.
Coverage of administrative costs related to the transport.
What does this assistance cover?
In cases of serious medical emergencies, fast and secure transport can make the difference between life and death. Asteroid Assistance covers emergency transport by medical airplane or equipped ambulance to ensure the beneficiary receives specialized care as quickly as possible.
This coverage is included in the Basic (USD 30K), Standard (USD 50K), Superior (USD 100K), and Prime (USD 150K) plans, with immediate transport coverage for critical situations.
5. Emergency Medical Transport
Coordination and management of the repatriation process to the country of origin.
Embalming and preparation costs in accordance with international regulations.
Legal and administrative procedures with local and international authorities.
Casket or urn according to destination country requirements.
What does this assistance cover?
In the unfortunate event of death during a trip, the repatriation of mortal remains can be a complex and costly process. Asteroid Assistance provides full support to manage and cover the costs of transporting the beneficiary back to their country of origin, easing the emotional and financial burden on loved ones.
This coverage is available in the Basic (USD 30K), Standard (USD 50K), Superior (USD 100K), and Prime (USD 150K) plans, ensuring quick and respectful repatriation management.
4. Repatriation of Mortal Remains
Financial compensation to designated beneficiaries.
Coverage for accidental death occurring during the trip.
Support to cover unexpected expenses resulting from the accident.
Guidance for legal and administrative procedures.
What does this assistance cover?
A fatal accident abroad can be devastating for the traveler’s family. Asteroid Assistance offers financial compensation in the event of accidental death, providing support to the beneficiaries of the plan holder.
This coverage is available in the Basic (USD 30K), Standard (USD 50K), Superior (USD 100K), and Prime (USD 150K) plans, ensuring financial protection in the event of a tragic incident.
6. Accidental Death During Travel
Airfare to your country of residence in case of emergency.
Coverage for events such as the death of a direct family member or natural disasters at your destination.
Logistical coordination for itinerary changes.
Priority support for rescheduling your flight.
What does this assistance cover?
In the event of a serious family emergency or an unexpected event that requires you to return home immediately, Asteroid Assistance covers return expenses so you can be with your loved ones during critical times.
This coverage is available in the Basic LATAM Plan (USD 30K), Standard LATAM (USD 50K), Superior LATAM (USD 100K), and Prime LATAM (USD 150K), guaranteeing a fast-track solution to return earlier than planned.
1. Early Return of the Beneficiary
Partial or full reimbursement of the trip cost in case of a justified cancellation.
Coverage for serious illness, the death of a family member, or natural disasters.
Protection for cancellations due to unforeseen work-related reasons.
Assistance with rescheduling the trip if needed.
What does this assistance cover?
Sometimes, plans change unexpectedly. Asteroid Assistance offers financial protection in the event you need to cancel your trip due to unforeseen circumstances, ensuring you don’t lose your investment.
This coverage is available under the Basic LATAM (USD 30K), Standard LATAM (USD 50K), Superior LATAM (USD 100K), and Prime LATAM (USD 150K) plans, providing peace of mind if you’re unable to travel.
2. Trip Cancellation
Reimbursement for the unused portion of the trip due to covered interruptions.
Coverage for medical emergencies, natural disasters, or serious family issues.
Assistance with reorganizing itineraries.
Logistical support for trip continuation or return.
What does this assistance cover?
Sometimes, a trip must be interrupted unexpectedly due to personal emergencies or unforeseen events beyond our control. Asteroid Assistance protects you in such scenarios, offering financial support to minimize the impact of the interruption.
This coverage is available under the Basic LATAM (USD 30K), Standard LATAM (USD 50K), Superior LATAM (USD 100K), and Prime LATAM (USD 150K) plans, helping recover part of the unused travel costs.
3. Trip Interruption
Compensation for additional expenses due to flight delays longer than 12 hours.
Reimbursement for meals, lodging, and transportation while waiting for your flight.
Assistance with rescheduling your itinerary.
Access to airport VIP lounges (subject to availability).
What does this assistance cover?
Flight delays can cause major inconveniences, from missed connections to unexpected extra expenses. Asteroid Assistance offers compensation for prolonged delays so you can handle the situation without worry.
This coverage is available under the Basic LATAM (USD 30K), Standard LATAM (USD 50K), Superior LATAM (USD 100K), and Prime LATAM (USD 150K) plans, offering financial assistance in the case of extended delays.
4. Flight Delay – Starting at 12 Hours
Compensation for permanently lost checked luggage.
Coverage of essential items to minimize the impact of the loss.
Support in locating your lost luggage.
Reimbursement based on the declared value of the contents, subject to plan limits.
What does this assistance cover?
Losing your luggage can be stressful and affect your trip. Asteroid Assistance offers financial compensation to help you replace essentials and continue your journey stress-free.
This coverage is available in the Basic LATAM Plan (USD 30K), Standard LATAM (USD 50K), Superior LATAM (USD 100K), and Prime LATAM (USD 150K), providing peace of mind and financial support in case of lost luggage.
1. Lost Luggage
Reimbursement for the purchase of essential items while waiting for your baggage.
Coverage applies after a specific delay period.
Assistance in locating lost baggage.
Coordination with the airline to speed up delivery.
What does this assistance cover?
If your baggage is delayed, you may be forced to purchase essential items while you wait. Asteroid Assistance offers compensation to cover these expenses and minimize the inconvenience.
This coverage is available in the Basic LATAM (USD 30K), Standard LATAM (USD 50K), Superior LATAM (USD 100K), and Prime LATAM (USD 150K) plans, ensuring financial support in case of baggage delay.
2. Baggage Delay
Compensation for damage to checked baggage.
Reimbursement for repair or replacement of affected baggage.
Assistance in handling the claim with the airline.
Coverage for non-electronic personal items affected by the baggage damage.
What does this assistance cover?
Receiving damaged baggage upon arrival can be frustrating. Asteroid Assistance offers compensation to repair or replace the affected baggage.
This coverage is available in the Basic LATAM (USD 30K), Standard LATAM (USD 50K), Superior LATAM (USD 100K), and Prime LATAM (USD 150K) plans, protecting your baggage against unexpected incidents.
3. Baggage Damage
Search and tracking of lost baggage at airports and with airlines.
Coordination with the airline for delivery of recovered baggage.
Real-time updates on baggage status.
Support in filing claims if the airline fails to respond.
What does this assistance cover?
Losing your baggage during a trip can be frustrating, but with Asteroid Assistance, you get support to locate and recover it as quickly as possible.
This coverage is available in all assistance plans, ensuring you can recover your belongings promptly.
4. Baggage Tracking Service
Transmission of urgent messages to designated family members or contacts.
Coordination with embassies and consulates if necessary.
24/7 availability to ensure communication at any time.
Support with message translation if required.
What does this assistance cover?
1. Transmission of Urgent Messages
In case of emergency, communication with family members or important contacts can be crucial. Asteroid Assistance facilitates the transmission of urgent messages at an international level.
This coverage is available on all assistance plans, ensuring that you can stay connected in critical situations.
Phone-based legal advice in case of legal issues.
Support with document management and legal procedures.
Coordination with local attorneys for defense or representation.
Guidance in case of loss of important documents.
What does this assistance cover?
A legal issue abroad can be complicated and create uncertainty. Asteroid Assistance provides legal advice to help you resolve any legal inconvenience during your trip.
This coverage is available in all assistance plans, offering legal guidance in case of judicial emergencies.
2. Legal and Judicial Guidance
Advice on the steps to follow in case of lost or stolen documents.
Contact with embassies and consulates to expedite replacements.
Coordination for the issuance of temporary travel documents.
Support in filing police reports with local authorities.
What does this assistance cover?
Losing your passport or other travel documents abroad can be a distressing experience. Asteroid Assistance offers guidance and support to recover or replace your documents quickly and efficiently.
This coverage is available in all assistance plans, ensuring you can continue your trip without complications.
3. Guidance in Case of Lost or Stolen Documents
Guidance on the coverages included in your travel assistance plan.
Assistance in activating medical, legal, and travel-related coverages.
Management of authorizations and administrative procedures with providers.
Direct contact with hospitals, airlines, and authorities on your behalf.
What does this assistance cover?
If you face an emergency during your trip, you’ll need fast access to your assistance coverage. Asteroid Assistance helps you activate and manage your coverage with ease.
This coverage is available in all assistance plans, ensuring you can use it when you need it most.
4. Coverage Activation
Hotel, restaurant, and exclusive experience reservations.
Coordination of private transfers and luxury transportation.
Access to special events and preferential ticketing.
Travel recommendations and support at tourist destinations.
What does this assistance cover?
For travelers seeking a more comfortable and exclusive travel experience, Asteroid Assistance offers a concierge service to facilitate bookings and access to premium services.
This coverage is available in the Superior LATAM (USD 100K) and Prime LATAM (USD 150K) plans, offering personalized support during your travels.
5. Concierge Services
Additional coverage of up to $1,000
Additional coverage of up to $2,000
Additional coverage of up to $2,500
Why choose it?
Traveling with peace of mind also means being prepared for the unexpected. This coverage protects your investment against serious personal situations that may prevent you from departing, helping you recover what is yours when you need it most.
1. Trip Cancellation
If due to illness, accident, or an unexpected death you are unable to start your trip, this additional coverage offers reimbursement for non-refundable expenses already paid. This includes transportation tickets, accommodation, or tourist services you have prepaid.
What does this assistance cover?
Additional coverage of up to $15,000
Additional coverage of up to $30,000
Covers medical and hospital expenses resulting from an acute and unexpected crisis related to a chronic or pre-existing condition, provided it occurs during the trip and under medical supervision.
2. Chronic Conditions
Why choose it?
Because having a pre-existing condition shouldn’t limit you. This coverage offers real support in case of a decompensation or critical episode while you're away from home, allowing you to travel with confidence—without neglecting your health.
What does this assistance cover?
We’ve received your request and our assistance team is already working to help you. We’ll be in touch shortly with the best solution for your trip.
Your peace of mind is our priority.